Department Manager - Hunting, Fishing, Military [JLA]

JAX Mercantile Co.•Lafayette, CO

2d•Onsite

About The Position

At JAX Mercantile Co., we are passionate about serving our customers. Join our local, family owned company as a Full-Time Department Manager in our JAX Outdoor Gear location in Lafayette, CO. Make someone's day by helping our customers at JAX find all they need for their hunting and fishing adventures, so they have great stories to share with all their friends and family! Our Department Manager is responsible for providing outstanding customer service. The role supports overall department operations by providing employee orientation and development, scheduling coverage, managing performance, leading by example when assisting customers and finding ways to improve the service provided by JAX.

Requirements

Must have hunting, fishing & firearm experience
Prior top-notch customer service experience
Prior retail lead or supervisory experience
Comfort and adaptability with learning new technology or computer systems
Ability to be flexible and work retail hours
Engaging and positive
Effective trouble-shooting skills
Ability to present and maintain a professional demeanor

Nice To Haves

Bowtech skills preferred

Responsibilities

Coordinating with the buyers team to provide feedback on products
Visual merchandising with product displays
Managing inventory
Stocking
Organizing the department
Creating schedules two weeks in advance
Ensuring coverage by working with employees or stepping up fill gaps when necessary
Providing honest and informative answers about our products
Addressing loss prevention concerns
Participating in inventory responsibilities
Assembling new stock
Maintaining a clean and well-stocked area
Complete record-keeping and creating reports
Completes special orders
Coordinates with others to plan for sales and promotions
Ensure proper documentation and pricing of products
Works to engage and inspire teamwork with department employees