Department Manager, Automation

Dandy•Provo, UT

9d•Onsite

About The Position

Dandy is transforming the massive and antiquated dental industry—an industry worth over $200B. Backed by some of the world’s leading venture capital firms, we’re on an ambitious mission to simplify and modernize every function of the dental practice through technology. As we expand our reach globally, Dandy is building the operating system for dental offices around the world—empowering clinicians and their teams with technology, innovation, and world-class support to achieve more for their practices, their people, and their patients. We are looking for a Department Manager to join our rapidly growing venture-backed company. This Department Manager will be over our state of the art automated production lines in our Provo, Utah, Manufacturing Facility including people, processes, equipment, quality, and throughput across a highly integrated, technology-driven workflow. In this role, you will manage a team of 100+ technicians, leads, and support staff ensuring the operation consistently delivers industry-leading quality, reliability, and efficiency as we scale the future of digital dental manufacturing. If you’re energized by large-scale leadership, high-speed automation, and building a world-class production environment during a period of major transformation, this is the place for you!

Requirements

7+ years of experience managing large teams in a high-volume automated manufacturing environment.
Ability to be full-time onsite in Provo Monday-Friday while supporting a 24/7 workforce.
Demonstrated ability to improve KPIs at scale.
Experience presenting operational performance during business reviews or leadership meetings.
Proven success navigating ambiguity, breaking down complex problems, and guiding teams through operational change.
High comfort with digital tools, automated systems, and technology-enabled workflows.
Exceptional attention to detail, organization, and follow-through.
Team-first mindset and ability to partner effectively across functions.
Strong self-motivation and ownership mentality.
Excellent communication and stakeholder-management skills.

Nice To Haves

Experience launching or scaling automation-heavy production lines.
Building operational infrastructure (SOPs, software tools, training programs, inventory systems, etc.).
Manufacturing experience in dental, medical devices, or other regulated industries.
Background in CAD/CAM, digital manufacturing, or automated workflow design.

Responsibilities

Continuously identify and execute improvements to workflows, staffing models, machine utilization, and cross-functional processes to support aggressive growth targets.
Build and refine scalable systems that enable consistent output across 12-hour shifts in a high-throughput automated environment.
Define, measure, and communicate key performance indicators for safety, quality, throughput, labor efficiency, uptime, and cost.
Use data to drive decision-making, coach leaders, and forecast staffing, capacity, and performance needs.
Quickly diagnose and resolve people, process, and technology challenges across a complex automated line.
Partner closely with Maintenance, Quality, Engineering, and Production Planning to minimize downtime and optimize line performance.
Enforce rigorous manufacturing quality standards across the entire line, ensuring equipment is maintained, calibrated, and operated correctly.
Lead by example and be willing to engage at the line level when needed to reinforce expectations and model best practices.
Lead, develop, and scale a team of 100+ hourly associates and frontline leaders across multiple shifts.
Build a strong leadership bench through coaching, performance management, structured training, and accountability.
Implement systems and SOPs that maintain uninterrupted flow through every stage of the line.
Work closely with Production Planning, Supply Chain, Quality, Facilities, and Engineering to proactively address constraints and unlock improvement opportunities.
Serve as the primary owner of the automated End-to-End department’s performance, reporting directly to the Plant Director.
Present performance metrics and improvement plans during recurring business and leadership meetings.

Benefits

For full-time positions, Dandy offers a wide range of best-in-class, comprehensive, and inclusive benefits tailored to each country where we operate.
Our local benefits packages typically include healthcare, dental, mental health support, parental planning resources, retirement savings options, and generous paid time off—ensuring our team members are supported no matter where they live and work.

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