Department Lead

US Foods•Seattle, WA

1d•Onsite

About The Position

The Department Lead leads the Dry, Disposables, Culinary Equipment Supplies (CES), and Fresh departments as assigned by Store Management. The role ensures effective inventory levels, appealing and profitable merchandise presentation, and quality customer service. The lead performs Manager on Duty responsibilities and may open or close the CHEF’STORE in the absence of the Store Manager or Assistant Store Manager. The position requires a flexible schedule Monday through Sunday, based on business needs, between 5:00 a.m. and 7:00 p.m. Work is in a public retail store and may involve working in freezers and coolers. The role may also receive overtime compensation. The stated starting rate is $16.49 per hour; the posting also gives an expected base-rate range of $19–$30, dependent on factors including experience, education, skills, function, and location.

Requirements

At least three years of experience in a retail setting, restaurant, or customer service environment.
High school diploma or equivalent.
Ability to work a flexible hourly schedule, including holidays and weekends.
Competency and proficiency with computers, word processing, email, and internet software.
Ability to perform the physical activities described, including continuous standing and walking; frequent lifting and carrying of heavy loads; and working in store temperatures ranging from -10 to 85 degrees.

Nice To Haves

Supervisory or lead experience is preferred.
Desire and ability to deliver exceptional customer service.
Ability to quickly assess situations, address issues, and make sound business decisions.
Good common sense and ability to think logically through situations.
Ability to build professional relationships with customers.
Motivation, self-direction, ability to analyze customer needs, and ability to make recommendations using business knowledge and commercial acumen.
Adaptability and willingness to help wherever needed to provide customers with fast, easy, and efficient service.
Freight handling experience is a plus.

Responsibilities

Maintain appropriate inventory levels based on store capacity, promotions, customer requests, and seasonal merchandise.
Complete all daily orders.
Drive and maintain departmental sales through superior customer service, freshness, and in-stock availability.
Ensure a daily date check is completed.
Train, motivate, and develop staff to meet department standards.
Maintain appealing merchandise presentation and pricing standards in assigned areas.
Use a computer as needed.
Stock shelves, set up displays, ring up merchandise and sales, and perform cleaning duties as needed.
Open and close the CHEF’STORE when the Store Manager or Assistant Store Manager is absent.
Perform Manager on Duty functions as needed.
Role model and promote the company’s cultural beliefs.
Maintain a well-kept and safe facility by following safety policies and practices; correct safety issues where possible and notify Store Management of existing issues.
Perform other duties and responsibilities as assigned or required by Store Management.
Monitor associate performance and provide real-time coaching as needed.