Department Information Systems Coordinator II - Clerk's Office

Clark County, Washington•Arlington, VA

About The Position

This position is responsible for developing and managing the Clerk's Office use of specialized court databases and record imaging systems. Responsibilities typically include designing or customizing the software (based upon established standards) to fit the needs of the department, overseeing the use and operation of the system, assisting other staff with the system and serving as liaison between department staff, Department of Information Technology and the State's Administrative Office of Courts technical team. In addition, responsibilities may include assisting departmental staff in understanding and working with County-wide systems provided through the Department of Information Technology. Responsibilities necessitate both a thorough understanding of the department processes and work flow and comprehensive knowledge of the capabilities of the commonly-available computer software and departmentally-developed systems. Work assignments typically require considerable independence in the development of integrated information systems for the department of assignment, based on County-wide standards. This position is represented by Local 11 – OPEIU (Office and Professional Employees International Union, AFL-CIO).

Requirements

Associate’s degree in computer technology with an emphasis on personal computer systems development or equivalent experience.
Six months to two years of experience related to the department functions, including specialized experience in the functions of the department.
Knowledge of various personal computer word processing, spreadsheet, file/disk management, and memory management software products.
Knowledge of principles of data management.
Knowledge of workflow processes and goals within department of assignment.
Knowledge of principles of local area network management.
Knowledge of basics of data transfer utilities.
Ability to analyze problems, identify their basic elements, and provide logical solutions.
Ability to evaluate department workflow processes and define applications to information systems.
Ability to prepare clear and concise reports.
Ability to train others in complex computer applications.
Ability to establish and maintain effective working relationships with those contacted in the course of work.
Application materials must include a resume and cover letter.
Incomplete applications will not pass the application review.

Nice To Haves

Knowledge of the functions and processes of the department of assignment is highly desirable.

Responsibilities

Facilitates the department’s production of data necessary to achieve broad department objectives; may include needs assessment of information needs, analysis of workflow, and evaluation of available software packages.
Maximizes the department’s use of software through designing spreadsheet and word processing macros; developing databases; downloading data from the mainframe and modifying software programs for specific department needs.
Serve as primary liaison with the Department of Information Technology to seek solutions to problems, plan technology installations, and ensure compliance with County-wide standards.
Formats and creates reports using standard application, Access, and court databases, such as BIT and Enterprise Justice.
Maintains inventory of software and hardware throughout the department.
Loads specified software packages such as operating systems, word processing, or spreadsheet programs into department PCs; trouble shoots hardware problems prior to seeking Department of Information Technology support.
Responds to users' inquiries concerning systems operations; diagnoses software and operator problems; seeks and implements solutions; replaces software packages.
Formulate the Department’s web page; interact with other web designers within the County; regularly meet with information Specialists throughout the County to share ideas, solutions and maintain up to date knowledge.
Assist staff with basic PC software problems; at the higher level, develop and deliver training to staff on the use of technology and department specific programs.
Performs other duties as assigned.