Department Assistant - FT - Lab

Trinity Health•Saint Mary's Hospital Waterbury, CT

2d•Onsite

About The Position

Saint Mary's Hospital is seeking a Department Assistant for their Laboratory Department. This full-time, day shift position involves providing comprehensive clerical and telephone support to ensure the efficient operation of the laboratory. The role requires handling difficult calls, providing information to physicians, and managing various administrative tasks including regulatory compliance, record keeping, scheduling, document preparation, supply ordering, and general clerical duties.

Requirements

High School Diploma or equivalent.
Proficiency in computer skills including MS Excel, MS Word, and PowerPoint.
Ability to communicate with all levels of staff, outside providers and patients effectively and professionally.
Excellent telephone demeanor.
Strong interpersonal and organizational skills required.

Nice To Haves

Associate’s degree in a health-related field.
Three (3) years of administrative/clerical experience in a healthcare setting.

Responsibilities

Provides clerical and telephone support
Acts as the liaison between the laboratory and the clients.
Fulfills all regulatory and compliance responsibilities, i.e., CAP, DPH & CLIA certifications and licensure records are up to date.
Maintains all employee files to comply with regulatory standards.
Performs clerical revisions and typing of current and new policy and procedure manuals.
Records and distributes all laboratory meeting minutes.
Manages laboratory supplies related to section (PeopleSoft and Staples).
Assists in registration of lab work as needed.
Faxes lab results to clients.
Organizes and files CAP PT surveys.
Assists in mail delivery and specimen transport.
Schedules Courier services to Outreach facilities.
Performs other duties as assigned.