Department Administrator - Marshall Ob/Gyn

Marshall Health•Huntington, WV

About The Position

The Department Administrator oversees, manages, and directs the day-to-day clinical, operational, administrative, business, financial, and academic functions of the department. This role partners with the Department Chair, faculty, supervisors, and department leadership to establish strategic priorities, develop operational goals, and implement initiatives. The administrator is responsible for directing personnel, analyzing performance data, managing the department's budget, and developing policies and procedures. They also oversee billing and revenue cycle activities, foster a positive work environment, and ensure compliance with various regulations. This position serves as a liaison between the department and external institutions and participates in committees.

Requirements

  • Experience in overseeing, managing, and directing clinical, operational, administrative, business, financial, and academic functions.
  • Experience in partnering with leadership to establish strategic priorities and develop operational goals.
  • Experience in directing personnel recruitment, selection, onboarding, training, development, supervision, and retention.
  • Experience in performing staff evaluations and disciplinary actions.
  • Experience in analyzing, interpreting, and presenting operational, financial, productivity, quality, and performance data.
  • Experience in developing, managing, and monitoring departmental budgets.
  • Experience in developing, implementing, and evaluating departmental policies, procedures, and workflows.
  • Experience in overseeing departmental billing, collections, and revenue cycle activities.
  • Experience in creating a positive, team-based work environment.
  • Effective communication skills.
  • Experience serving as a liaison between departments and external institutions/agencies.
  • Knowledge of applicable federal, state, university, and organizational regulations, including HIPAA, OSHA, The Joint Commission (TJC), infection prevention standards, and environmental safety requirements.
  • Commitment to professional growth and development.

Nice To Haves

  • Attending educational workshops and conferences.
  • Reviewing professional publications.
  • Maintaining knowledge of healthcare operations and regulatory requirements.
  • Serving on various committees.

Responsibilities

  • Oversees, manages, and directs the day-to-day clinical, operational, administrative, business, financial, and academic functions of the department.
  • Partners with the Department Chair, faculty, supervisors, and department leadership to establish strategic priorities, develop operational goals, implement initiatives, and ensure accountability.
  • Directs the recruitment, selection, onboarding, training, development, supervision, and retention of departmental personnel.
  • Performs staff evaluations and disciplinary actions in consultation with HR and/or COO.
  • Analyzes, interprets, and presents operational, financial, productivity, quality, and performance data to evaluate departmental performance, identify trends and opportunities, support data-driven decision making, and improve operational efficiency, patient access, and quality of care.
  • Develops, manages, and monitors the department's annual budget while maintaining fiscal accountability and identifying opportunities for operational and financial improvement.
  • Develops, implements, maintains, and evaluates departmental policies, procedures, and workflows to ensure operational effectiveness, regulatory compliance, and alignment with organizational standards and strategic initiatives.
  • Oversees the operational performance of departmental billing, collections, revenue cycle activities, and related financial processes in collaboration with appropriate departments to promote financial performance and operational efficiency.
  • Creates a positive, team-based work environment that promotes accountability, engagement, continuous improvement, professional development, and excellent customer service.
  • Communicates effectively with staff, physicians, and other departments within Marshall Health and the School of Medicine and serves as the liaison between department and external institutions/agencies.
  • Ensures compliance with applicable federal, state, university, and organizational regulations, including HIPAA, OSHA, The Joint Commission (TJC), infection prevention standards, environmental safety requirements, and other regulatory and accreditation requirements.
  • Enhances professional growth and development by attending educational workshops and conferences, reviewing professional publications, and maintaining knowledge of healthcare operations and regulatory requirements.
  • Serves on various committees and performs other duties as assigned.
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