Dental Treatment Plan Coordinator

Gramercy Dental Smiles PLLC • New York, NY

12d • Onsite

About The Position

Gramercy Dental Center is a high-production, patient-focused practice located in New York City. As part of Underbite Dental Management Group, we combine advanced technology, specialized clinical expertise, and a people-first culture to deliver top-tier dental care. We support our treatment coordinators with strong operational infrastructure, leadership development, and real opportunities to grow. You'll earn a competitive hourly rate plus office bonus, work a structured Monday–Friday schedule with no weekends, and be part of a high-production, technology-forward dental practice in the heart of New York City. We're backed by Underbite Dental Management Group, a people-first DSO that invests in leadership development, operational excellence, and long-term career growth. If you're a confident treatment coordinator who knows how to present a case, close a plan, and deliver an exceptional patient experience this role is for you.

Requirements

• 3+ years as a Dental Treatment Coordinator or sales-focused dental role
• Proven track record of presenting and closing treatment plans
• Strong knowledge of dental procedures, patient education, and treatment coordination
• Proficiency in union insurance, in-network and out-of-network billing, and third-party financing
• Exceptional communication, persuasion, and closing skills
• Highly organized with strong multitasking and time management ability
• Patient-first mindset with a drive to maximize both satisfaction and office revenue

Nice To Haves

• Experience with Open Dental strongly preferred
• Familiarity with Asana, Zoom, and Google Suite a plus

Responsibilities

• Present comprehensive treatment plans clearly and confidently, collaborating closely with the clinical team
• Drive treatment acceptance using proven sales techniques and patient-centered communication
• Educate patients on financial options including CareCredit, Lending Club, and Sunbit
• Support in-network and out-of-network insurance billing, breakdowns, and collections
• Assist with accounts receivable and patient and insurance follow-up
• Manage scheduling, case coordination, and administrative responsibilities across a fast-paced office
• Build lasting patient relationships that drive retention and referrals

Benefits

• Performance-based office bonuses
• Medical, Dental, Vision & Life Insurance
• 401(k) with company match
• 10 PTO days (after 1 year)
• 7 sick days annually
• 10 paid holidays after 90 days
• Commuter benefits
• Paid HIPAA, OSHA & CPR certifications
• Referral & acquisition bonuses ($3000 per hired referral)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed