Dental Treatment Coordinator

Hero Practice Services•Glendale, CA

6h•$19 - $27•Onsite

About The Position

Kids Dental Place in Glendale, CA are currently seeking a Dental Treatment Coordinator to establish a parent/patient relationship for proper communication regarding recommended treatment plans. This position will report to the Operations Manager. Hero Practice Services delivers quality dental, vision, and orthodontic care to children in underserved communities at 30+ offices across seven states. Our core values we live by are: integrity, mission driven, patient first, accountability, compassion, and teamwork. Become a Hero and join us on our mission to help underserved kids!

Requirements

Ability to multi-task and complete tasks correctly and on time
Knowledge of various insurance plans, manuals, exclusions, and limitations
Strong interpersonal skills and a friendly demeanor

Nice To Haves

Previous sales experience desired
Previous experience in a dental practice a plus
Preferred knowledge of Dolphin Database, eCW, Google Docs, scanning functions, and Office, Word, and Excel
Bilingual a plus

Responsibilities

Facilitate financial discussions with delinquent accounts
Achieve patient conversion results
Assist with phone calls and patient check-out
Understand, monitor, and ensure the smooth implementation of office processes, including but not limited to, scheduling, patient flow, and insurance verification
Ensure practice is clean and presentable to patients to include cleaning restrooms, patient lobby, mopping, vacuuming, dusting etc.
Participate in other duties that support the mission of providing high-quality and compassionate dental, vision, and orthodontic services to underserved children