Dental Treatment Coordinator

Specialized Dental Partners•Plano, TX

5d•Onsite

About The Position

We are seeking a personable and organized Dental Treatment Coordinator to join our team. In this role, you will play a vital part in supporting our patients by reviewing recommended treatments, discussing financial options, and ensuring a clear and positive patient experience from consultation through completion of care.

Requirements

High school diploma or equivalent
1+ years of experience in a dental administrative role

Nice To Haves

Familiarity with dental treatment planning and insurance coordination
Excellent communication and presentation skills
Compassionate, patient-focused demeanor
Strong organizational and time-management abilities
Experience with dental practice management software
Ability to explain complex information in a clear and supportive way
Understanding of dental procedures, codes, and insurance plans
Knowledge of HIPAA and regulatory requirements

Responsibilities

Present proposed treatment plans to patients and explain procedures, timelines, and financial obligations
Coordinate scheduling of treatment appointments based on provider availability and patient needs
Obtain necessary pre-authorizations and ensure accurate insurance benefit breakdowns
Review payment options, process financial arrangements, and collect payments as needed
Follow up with patients regarding pending treatment and ensure timely case acceptance
Maintain accurate documentation of treatment plans and communication
Serve as a liaison between the provider and patient to facilitate understanding and trust
Educate patients on the importance and value of proposed treatments
Maintain compliance with HIPAA and other privacy regulations
Assist with front desk duties as needed
Please note that additional responsibilities may be assigned