Dental Treatment Coordinator

High End Hiring•Valley Stream, NY

About The Position

We are seeking a dynamic, motivated, and highly personable Treatment Coordinator to play a key role in patient care, treatment acceptance, provider scheduling, and the continued growth of our dental offices. This position is ideal for someone who understands dentistry, communicates exceptionally well with patients, and has a natural sales-oriented and entrepreneurial mindset. The successful candidate will be comfortable discussing comprehensive treatment, helping patients understand the value and importance of recommended care, overcoming barriers to treatment, and turning treatment recommendations into scheduled dentistry. This individual will also take an active role in managing and maximizing the schedules of our doctors and specialists, ensuring that provider time is used effectively and opportunities for treatment are not lost.

Requirements

An excellent communicator who can connect with many different types of patients
Confident, outgoing, polished, and highly personable
Comfortable discussing significant treatment plans and financial commitments
Persuasive without being overly aggressive or creating pressure
Organized and able to coordinate multiple doctors and specialists
Highly skilled at follow-up and closing outstanding treatment
Goal-oriented and motivated by measurable results
Able to recognize opportunities and take initiative
Comfortable being accountable for treatment acceptance and schedule performance
Collaborative and able to work effectively with doctors, specialists, clinical teams, and office leadership
Knowledgeable about dental terminology, procedures, insurance, and treatment planning
Experienced in dental treatment coordination, case presentation, dental sales.

Responsibilities

Present comprehensive treatment plans to patients in a clear, confident, and understandable manner.
Educate patients about recommended dentistry and help them understand the benefits, priorities, and importance of completing treatment.
Discuss treatment costs, insurance benefits, financing options, and payment arrangements with patients.
Follow up consistently with patients who have outstanding or unscheduled treatment.
Identify and address concerns that may be preventing patients from moving forward with recommended care.
Build trust and rapport with patients while maintaining a professional, patient-centered approach.
Coordinate and manage the schedules of doctors and specialists to maximize productivity and appropriate utilization.
Ensure specialist schedules are filled effectively and that patients are scheduled for the appropriate treatment.
Work closely with doctors, clinical teams, front-office staff, and management to coordinate treatment and maintain continuity of care.
Monitor treatment acceptance and outstanding treatment opportunities.
Identify opportunities to improve scheduling, case acceptance, patient retention, and overall practice production.
Help promote the full range of dental services available within the offices.
Ensure patients are aware of specialty and comprehensive treatment options that may benefit them.
Develop effective follow-up systems to prevent recommended treatment from falling through the cracks.
Maintain accurate documentation regarding treatment discussions, financial arrangements, and patient follow-up.
Take ownership of goals and actively look for new ways to improve results and grow the practice.
Promote dentistry in a professional and ethical manner.
Actively look for ways to increase treatment acceptance, maximize provider schedules, improve patient retention, and contribute to the overall growth of the offices.
Set and achieve measurable goals.