Dental Treatment Coordinator

American Dental Companies•Peoria, AZ

1d•$20 - $25•Onsite

About The Position

Transform patient conversations into accepted smile plans as a Dental Treatment Coordinator at Peoria Dental Smiles! Peoria Dental Smiles is a modern, high-production, 8-operatory practice dedicated to providing elite dental care to our community. Led by two full-time doctors and supported by a robust clinical team-including three full-time hygienists-our practice combines a high-volume schedule with a genuine, patient-first philosophy. We utilize advanced dental technology to deliver comprehensive care, specializing in everything from routine general dentistry to high-end cosmetic smile transformations and complex oral surgery. We pride ourselves on a collaborative, synchronized back-office flow and a warm, low-stress environment for both our staff and our patients. We are seeking a high-caliber, articulate, and business-minded Treatment Coordinator to oversee our patient care presentations and financial arrangements. As a Treatment Coordinator, you are the crucial bridge between diagnostic findings and a patient choosing to move forward with care. This role requires a unique blend of deep dental knowledge, financial acumen, and elite communication skills to help patients navigate insurance barriers and comfortably accept comprehensive treatment plans.

Requirements

Minimum of 2 years of dental front office or clinical experience is strictly required.
Strong expertise navigating Dental Practice Management Software, managing ledger accounting, and auditing dental insurance breakdowns.
Exceptional verbal presentation skills with a proven track record of driving high treatment plan acceptance rates through a warm, non-transactional persona.

Nice To Haves

Previous experience presenting high-end cases in Cosmetic Dentistry or Oral Surgery (OS) is highly preferred and a major plus.

Responsibilities

Case Presentation & Closure: Partner closely with our two doctors to present comprehensive treatment plans to patients seamlessly, ensuring they fully understand their diagnostic needs, clinical timeline, and oral health outcomes.
Financial Arrangements: Build customized financial options for patients, utilizing third-party financing (such as CareCredit), in-house savings plans, and phased treatment workflows to make high-end care affordable.
Insurance Optimization: Verify insurance eligibility, calculate precise patient co-pays, maximize insurance benefits, and manage pre-authorizations for general, cosmetic, and surgical procedures.
Schedule Optimization: Actively manage the unscheduled treatment pipeline, following up diligently with patients to overcome financial or scheduling objections and keep our 8-operatory facility running at peak production.
Team Synergy: Maintain constant communication with our 3 full-time hygienists and front-office staff to ensure seamless patient handoffs and maximize same-day treatment opportunities.