Dental Treatment Coordinator

Cordental GroupSaint Louis, MO
Onsite

About The Position

Dental Treatment Coordinator Location: St. Louis, MO 63108 Forest Park Dental is looking for a full-time Dental Treatment Coordinator to join our team! The Dental Treatment Coordinator’s primary responsibility is to work with our patients in explaining treatment plan options in a knowledgeable, compassionate manner. This includes ensuring the patient understands their treatment plan, the benefits of treatment, insurance benefits, assisting with financial arrangements and coordination of appointments.

Requirements

  • Dental insurance verification experience
  • Practice management software experience, Dentrix preferred
  • Demonstrates a high level of customer service

Responsibilities

  • Prepare and present treatment plan and financial estimates to patients for all prescribed treatment
  • Schedule patient treatment appointments; reschedule patients that miss their appointment and call patients that have not completed treatment
  • Manage the Doctor and hygiene schedules to achieve utilization goals through efficient use of appointment time
  • Work with clinical team to effectively manage daily patient flow, providing communication and information to the appropriate individuals
  • Assist patients with financial arrangements
  • Complete pre-authorization
  • Handle all treatment paperwork including consent forms, policy forms and exit paperwork
  • Effectively communicate and develop a strong working relationship with the Doctor and promote teamwork through cooperative and professional behaviors
  • Assist at the front desk as available including answering and returning incoming calls from patients

Benefits

  • medical
  • dental
  • vision
  • ancillary benefits including short term disability
  • life insurance
  • annual company matching 401k program
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