Dental Team Leader

Smile Brands•Altoona, WI

5d•Onsite

About The Position

At Smile Brands, we’re more than just a network of 600+ dental practices across 30 states—we’re a team driven by one mission: delivering Smiles for Everyone!® From patients to providers and employees to communities, we create an environment where you’re empowered to grow, lead, and make a difference every day. Join us and be part of something bigger! We’re searching for a Team Leader to lead our Midwest Dental team in Altoona, WI! In this role, you’ll be the heartbeat of the practice—overseeing day-to-day operations, supporting treatment planning, guiding a talented team, and ensuring every patient has an exceptional experience. If you’re an organized, people-first leader ready to make an impact, we’d love to meet you.

Requirements

Dental office leadership experience OR senior dental front office experience
Strong understanding of treatment planning, insurance benefits, and case acceptance processes
Proven ability to lead, coach, and motivate a team in a fast-paced environment
Strong knowledge of dental terminology, procedures, and patient communication
Excellent organizational and interpersonal communication skills
Ability to balance multiple priorities while maintaining attention to detail

Responsibilities

Oversee day-to-day front and back office operations, ensuring smooth patient flow and exceptional patient experiences
Provide strong leadership to the front office team, including treatment coordination support and coaching for case acceptance
Guide and support team members in meeting daily and monthly practice goals
Ensure accurate scheduling, collections, receivables, and cost management
Oversee treatment planning workflows and partner with clinical team on financial presentations
Lead staff training on patient experience, compliance, and office protocols
Foster a positive, inclusive, and collaborative team culture that supports high-quality care
Maintain office organization, performance metrics, and alignment with Smile Brands policies