ClearDent Dental Software Implementation Specialist

ClearDent•Mississauga, ON

22d•CA$59,500 - CA$64,750•Hybrid

About The Position

The Dental Software Implementation Specialist ensures a smooth onboarding experience for our customers by providing project management, coordination and training. This position is a full-time 24-months contract role based in GTA, Ontario. While you will be based out of your home office, the role does require travel within the GTA.

Requirements

2 years of dental practice management experience is required
1 year of training experience or equivalent
Public speaking skill
Independent worker
Ability to train in a variety of settings and to a variety of experience levels
Strong customer relationship-building skills
Organization and accurate record-keeping are imperative in this role
Must live in Canada and be eligible to work there.

Nice To Haves

Preference for those with ClearDent software experience
Efficient and organized, able to juggle various tasks
Energetic, self-directed and results-oriented
Genuine interest in helping people
High emotional intelligence with a high degree of empathy
Natural problem solver, with highly developed diplomacy skills
Natural curiosity and a desire to continually grow and develop
Comfortable working in a fast-paced and dynamic environment
Team player with a positive attitude and willingness to work collaboratively

Responsibilities

Skilled at analyzing business processes and guiding customers to ensure a smooth transition to ClearDent’s systems
Perform on-site training, remote training, and consultative services
Create educational materials and conduct webinars
Build lasting relationships with our customers to ensure success
Maintain accurate histories of customer contacts and training records in our CRM system
Work with product management to improve software applications and services
Other duties as assigned