Dental Receptionist (Arleta)

EL PROYECTO DEL BARRIO INCLos Angeles, CA
$22 - $26Onsite

About The Position

This position will greet dental patients, answer phones, schedule appointments, and perform other front desk activities.

Requirements

  • Knowledge of administrative processes and procedures.
  • Knowledge of basic dental terminology.
  • High level of professionalism, customer service, and interpersonal skills.
  • Strong computer skills in Microsoft Office.
  • Ability to communicate in an articulate, professional manner while maintaining a necessary degree of confidentiality.
  • Ability to type accurately and efficiently.
  • Ability to work independently, meet deadlines, and multi-task while maintaining quality standards.
  • Ability to pleasantly and effectively represent the organization.
  • High school diploma or equivalent OR a combination of education and related work experience.
  • 0 to 1 year of related experience.
  • Must provide proof of required vaccinations by federal, state, and local funding sources.
  • Employees driving personal vehicles for El Proyecto business must provide El Proyecto proof of a valid driving license, and auto liability insurance.

Nice To Haves

  • Associate’s degree or equivalent OR a combination of education and related work experience preferred.
  • Bilingual (English/Spanish) preferred.
  • BLS/CPR certification preferred.

Responsibilities

  • Greet patients upon arrival, collect necessary information, and get patients checked in.
  • Receive phone calls, screen, and direct calls.
  • Schedule appointments, coordinate with staff, and facilitate appointment cancellations and rescheduling requests.
  • Verify patient insurance information.
  • Receive payments, complete daily cash flow, and log sheets.
  • Complete eligibility interviews to determine payment method.
  • Complete office administrative tasks.
  • Order and maintain front desk supplies.
  • File documents and follow record retention policies.
  • Perform other duties as assigned.

Benefits

  • Mileage reimbursement at the current rate set by the Internal Revenue Service.
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