Dental Receptionist @ Dental Associates of Florida - Sun City

Dental Care AllianceSun City Center, FL
Onsite

About The Position

Dental Associates of Florida - Sun City is looking for a Dental Receptionist in Sun City, FL to join their clinical team. This role involves providing a high level of patient care and satisfaction within a team-based environment, focusing on comprehensive, personalized care, patient comfort, and advanced treatments. The position is ideal for someone passionate about customer service, eager to learn, and interested in starting a career in the dental field. The receptionist will support staff and patients by answering phones, handling inquiries, scheduling appointments, and assisting with financial arrangements for treatment plans. Flexibility in handling assigned requests and projects is also expected. The role offers an opportunity to make a meaningful impact on patients' lives through exceptional oral care.

Requirements

  • Experience working in a dental, medical, or other health-care office, preferred
  • Knowledge of insurance plans (HMO/PPO), is a plus
  • Experience answering telephone
  • Must have exceptional customer service skills

Responsibilities

  • Acknowledge, smile and greet patients upon arrival/dismissal
  • Respond to patient questions and or concerns according to DCA Policies
  • Answering Telephones
  • Scheduling Appointments
  • Maintaining Appointment Book
  • Confirming Appointments
  • Follow up on no shows/cancellation of Appointments
  • Register Patients on sign in sheet
  • Post charges and payments to patient accounts
  • Checking voicemail on a daily basis
  • Maintain a clean and friendly waiting area for patients

Benefits

  • Flexible scheduling options
  • Health, dental, and vision insurance (individual and family coverage)
  • Life insurance and disability benefits
  • 401(k) plan
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