Dental Receptionist

Cornerstone Care•Waynesburg, PA

18d•$18 - $19•Onsite

About The Position

Cornerstone Care Inc is seeking a Dental Receptionist to join their team in Waynesburg, PA. This role is crucial in fulfilling the mission to improve the health of patients and community residents, with a special concern for the underserved. Cornerstone Care is a well-established family care center serving Southwestern PA and Northern WV, offering affordable healthcare. The Dental Receptionist will be a key point of contact, communicating effectively with patients and staff, optimizing schedules, and ensuring a positive patient experience.

Requirements

Communicates effectively with a broad range of patients, community and organizational members.
High School education level.
Ability to collect and process patient payments.
Ability to verify insurance eligibility and benefits.
Ability to obtain authorization for services.
Ability to enter treatment charges and encounter adjustments.
Ability to retrieve outside records.
Ability to scan and file documents into electronic health record.
Ability to balance daily payments and prepare bank deposits.

Nice To Haves

Up to 25% travel percentage.

Responsibilities

Greets patients professionally and timely both in person and on the phone.
Answers patient questions or properly refers to appropriate staff.
Optimizes provider schedules and patient satisfaction with efficient scheduling and follows outlined scheduling protocols.
Notifies providers and/or clinical team of patient arrivals and effectively communicates essential patient details to clinical team.
Decreases patient anxieties by effectively explaining wait times and visit expectations.
Maintains patient accounts by obtaining, recording, and updating personal, demographic, and financial information.
Collects and processes patient payments for services.
Assists patients with billing questions, registration forms, sliding fee and other service applications.
Verifies insurance eligibility and benefits.
Selects appropriate insurance for visit type.
Obtains authorization for services, when appropriate.
Enters treatment charges and encounter adjustments and schedules follow up appointments to finalize visit.
Retrieves outside records to update patient charts for clinical teams.
Scans and files registration forms, insurance cards, and various clinical information into patient’s electronic health record.
Balances daily payments and prepares bank deposits.