Dental Receptionist - Omega Dental

dentalcorp•Delta, BC

17d•CA$30 - CA$34•Onsite

About The Position

Omega Dental has been serving Delta and the surrounding communities for many years, offering a complete range of dental services including general dentistry, implant dentistry, and Invisalign. Our team is dedicated to providing unparalleled dental care, with a strong emphasis on continuing education and utilizing innovative technology. As part of the dentalcorp network, you'll have the opportunity to collaborate with leading clinicians and access advanced treatment technologies, training, and support.

Requirements

Minimum 2 years of Dental Administration experience is required
Experience with dental software programs is required
Candidates must be legally authorized to work in Canada.

Nice To Haves

Clinical background is considered an asset

Responsibilities

Welcome and assist patients upon arrival, creating a warm and positive first impression
Optimize the daily appointment schedule to ensure full utilization with minimal gaps
Effectively manage the recall system and maintain accurate, up-to-date patient records
Handle incoming patient calls and inquiries, including appointment scheduling, confirmations, changes, and cancellations
Process referral letters and other patient correspondence from providers; organize, manage, and file all patient records and charts
Proactively manage potential cancellations and address objections to encourage patients to keep their appointments
Complete patient billing following treatment, process payments, submit insurance claims, and respond to fee inquiries in a professional and positive manner