Dental Receptionist

Diamond Braces • Bronx, NY

2d

About The Position

The Dental Receptionist role at Diamond Braces combines patient service, relationship building, and consultative sales. The employee is among the first people patients meet and helps them understand orthodontic treatment, consider financial options, and feel confident moving forward. The role also supports scheduling and office flow and works closely with doctors, clinical teams, and office leadership to provide a seamless patient experience. No dental experience is required; orthodontic training is provided. The position offers opportunities to develop sales and communication skills and pursue professional growth and internal leadership opportunities.

Requirements

• Strong communication skills and an ability to connect with people.
• Comfort discussing pricing and financial decisions.
• Motivation by goals, results, and bonus opportunities.
• Confidence handling objections and addressing hesitation.
• Positivity and resilience when faced with rejection.
• Adaptability in a fast-paced environment.
• Organization, accountability, and a team-oriented approach.
• Schedule flexibility, including evening availability and some Saturdays.

Nice To Haves

• Experience in sales, retail, hospitality, fitness, customer service, or another customer-facing environment.
• Interest in building a long-term career and growing into leadership.
• No dental experience is required; orthodontic training is provided.

Responsibilities

• Build trust with patients by connecting with them and understanding their needs through active listening.
• Lead consultations by clearly explaining treatment benefits and tailoring conversations to each patient.
• Present pricing and payment options confidently and transparently.
• Address patient concerns with empathy, emotional intelligence, and problem-solving skills.
• Help patients feel confident moving forward with treatment.
• Provide positive, professional patient interactions.
• Support organized scheduling and adapt to a fast-paced office environment.
• Collaborate with doctors, clinical teams, and office leadership to deliver a seamless patient experience.

Benefits

• Starting pay of $19–$23 per hour.
• Performance-based bonus potential.
• Full health, dental, and vision benefits.
• 401(k) with company match.
• Paid time off and holidays.
• Comprehensive sales and orthodontic training.
• Professional development opportunities.
• A path to leadership and internal promotion.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed