Dental Receptionist

Cornerstone Care • West Mifflin, PA

42d • $18 - $19 • Onsite

About The Position

Cornerstone Care Inc is seeking a Dental Receptionist to join their team in West Mifflin, PA. This role is crucial in fulfilling the mission to improve the health of patients and community residents, with a special focus on the underserved. The Dental Receptionist will be part of a dynamic team in a leading family care center known for affordable healthcare. The position involves effective communication with a diverse range of individuals and plays a key role in patient experience and administrative efficiency.

Requirements

• Communicates effectively with a broad range of patients, community and organizational members.
• High School education
• Ability to collect and process patient payments.
• Ability to verify insurance eligibility and benefits.
• Ability to obtain authorization for services.
• Ability to enter treatment charges and encounter adjustments.
• Ability to retrieve outside records.
• Ability to scan and file information into electronic health record.
• Ability to balance daily payments and prepare bank deposits.

Nice To Haves

• Up to 25% travel

Responsibilities

• Greets patients professionally and timely both in person and on the phone.
• Answers patient questions or properly refers to appropriate staff.
• Optimizes provider schedules and patient satisfaction with efficient scheduling and follows outlined scheduling protocols.
• Notifies providers and/or clinical team of patient arrivals and effectively communicates essential patient details to clinical team.
• Decreases patient anxieties by effectively explaining wait times and visit expectations.
• Maintains patient accounts by obtaining, recording, and updating personal, demographic, and financial information.
• Collects and processes patient payments for services.
• Assists patients with billing questions, registration forms, sliding fee and other service applications.
• Verifies insurance eligibility and benefits.
• Selects appropriate insurance for visit type.
• Obtains authorization for services, when appropriate.
• Enters treatment charges and encounter adjustments and schedules follow up appointments to finalize visit.
• Retrieves outside records to update patient charts for clinical teams.
• Scans and files registration forms, insurance cards, and various clinical information into patient’s electronic health record.
• Balances daily payments and prepares bank deposits.

Benefits

• Medical insurance
• Dental coverage
• Vision coverage
• Life insurance
• Long-term disability insurance
• 403 B retirement
• Flexible spending accounts for medical and dependent care
• Credit union
• Generous time off package

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED