Dental Receptionist

WELLSPACE HEALTH•Sacramento, CA

23h•Onsite

About The Position

The Receptionist will answer phones, greet clients, schedule appointments, maintain office appearance, and perform various clerical tasks including filing, copying, and shredding. WellSpace's mission is "achieving regional health through high quality comprehensive care." We believe that everyone deserves to be seen, no matter who you are, where you come from, where you work or what place you call home. At WellSpace, we see you! We are driven to serve the whole person through comprehensive, integrated care, spanning medical, dental, behavioral health, and supportive services across the region. We do this by building a team of exceptional colleagues who are dedicated to our mission and becoming part of the communities we serve. As the region's largest Community Health System, WellSpace utilizes a Confluence Model to integrate an internal network of healthcare modalities, including Federally Qualified Health Centers (FQHC), Certified Community Behavioral Health Center (CCBHC), Drug Medi-Cal and Specialty Mental Health programs, California's second largest 988 Suicide and Crisis Lifeline Center, an independent Risk Bearing Organization (WellSpace Nexus), and more into a seamless confluence of care. To ensure the highest quality of care, WellSpace is accredited by the Joint Commission for Ambulatory Care, Behavioral Health and as a CCBHC. Further, it is certified by the Joint Commission as a Primary Care Medical Home and a Behavioral Health Home. WellSpace's crisis programs are accredited by the American Association of Suicidology and the International Council for Helplines.

Requirements

High School diploma OR Dental Assisting Certificate preferred.
One year experience in a dental office OR a combination of education and experience sufficient to successfully perform the essential duties of the job.
Communicate clearly and concisely, both verbally and in writing and demonstrate a high level of listening skills.
Fluency in additional languages preferred.
Computer literacy, including Word and Excel and database software experience a plus.
Ability to work a flexible schedule when needed.
Efficient time management skills, with the ability to meet deadlines and organizational needs.
Strong administrative skills with attention to detail.
Ability to use standard office equipment including phone, fax, copier.
Computer (PC) literate in Microsoft Word, Excel, Power point, Outlook email and database software.
Commitment to HIPAA and ability to abide by standards of professional ethics and maintain confidentiality.
Adherence to infection control procedures, including but not limited to, standard precautions of temperature monitoring, hand washing, symptom self-monitoring, masking and social distancing.
Assist and support the Center/Department/Program to meet standards of High Reliability.
Required to travel when needed.

Nice To Haves

Dental Assisting Certificate
Fluency in additional languages
Database software experience

Responsibilities

Treat all patients, families, visitors, peers, staff and providers in a pleasant and courteous manner.
Answer incoming calls and may respond to approximately 100 patient inquiries daily.
Manage Dentist's and Hygienist's schedules by confirming patient’s appointments.
Verifies patients Insurance and eligibility.
Maintain office appearance and confirm tasks are completed by initialing the front office logs.
Schedule appointments; initial and occurring using NextGen.
Responsible for ordering office supplies and restocking inventory.
Organize dental records and copies of dental x-rays for referrals and insurance submission.
Accurately maintain and update all patient records including personal and medical information.
May perform closing duties.
Receive and process fees or credit card payments prior to client appointments.
Travel when necessary to meet operational needs.
Other back office duties as assigned by Dental Center Manager.

Benefits

Regionally competitive salary
Above average health benefits at reduced costs
Company paid life insurance
Company paid long-term disability insurance
Additional voluntary retirement plan with company match and no vesting schedule requirement
Paid bereavement leave
Paid jury duty leave
11 paid holidays per year
Paid time off
Paid sick leave
Flexible Spending Program
Company paid malpractice insurance for all providers
Professional development hours offered annually
401(k) plan for eligible employees who have completed their 90-day introductory period