Dental Receptionist (Lawrence)

DENTAL DREAMS•Lawrence, MA

11h•Onsite

About The Position

Dental Dreams LLC in Lawrence, MA, is now hiring Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assisting with operational goals, and providing excellent customer service. We are also interested in training those seeking to become Dental Assistants in our On-The-Job-Trained (OJT) Program! Dental Dreams is a dynamic, growing company with offices in eleven states and Washington, DC. Our mission is to provide high-quality dental services in first-class facilities to people in underserved communities. We hire only the most qualified dentists and staff committed to superior patient care.

Requirements

Bilingual (Spanish) - Required.
Customer Service experience
Current or recent work experience should be at least 1+ years.
Receptionist Experience

Nice To Haves

Dentrix and/or Eaglesoft
training those seeking to become Dental Assistants
training those seeking to become Office Managers

Responsibilities

Maintain a high level of customer service at all times
Work as part of a team with emphasis on communication
Schedule patient appointments per month and daily patient goals
Answer phones and confirm appointments
Greet and check in patients
Accurately verify dental benefits
Maintain detailed patient records in a fast-paced environment
Collect payments, co-payments, and deductibles
Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
Pull patient charts for future appointments when necessary
Maintain a clean and professional office environment
Assist with presenting and/or explaining treatment plans