Dental Receptionist/Patient Care Coordinator (Full-Time)

Lakeshore Family DentistryGlendale, WA
Onsite

About The Position

Lakeshore Family Dentistry, a core values-driven private practice in Glendale, WI, is seeking a passionate Dental Receptionist/Patient Care Coordinator. This role is the first friendly face patients see, responsible for creating an unparalleled patient experience. The ideal candidate is organized, enjoys helping patients maintain their dental health by scheduling appointments, and assisting with financial arrangements. The practice emphasizes treating patients and team members like family, fostering positivity, growth, and development.

Requirements

  • A minimum of 1 year of related experience.
  • A glowing personality and a welcoming smile.
  • Strong customer service and communication skills.

Responsibilities

  • Provide a warm welcome to arriving patients.
  • Book appointments, answer general questions, and provide similar support.
  • Verify and collect insurance coverage information.
  • Assist with treatment plans and financial arrangements.
  • Manage patient schedules and financial commitments.
  • Help patients maintain their accounts.

Benefits

  • Onboarding Process
  • Patient Care Coordinator Development
  • Mentor System for Oncoming Patient Care Coordinator Team Members
  • Monthly Patient Care Coordinator Team meetings w/Owner Doctor
  • Career Growth and Development with defined growth paths and increasing Pay Tiers
  • Business Support with a full support team handling marketing, HR, Insurance, Purchasing, etc.
  • Guaranteed Hours based on a strong Patient Base
  • Owner Doctor meets with each provider team monthly for support
  • Highly competitive wage (up to ~$23/hr average based on experience)
  • Evening & Saturday wage of $30/hour
  • Modern Office w/full renovation in 2020!
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