Dental Practice Manager

Family Dental Health•Kannapolis, NC

3d•Onsite

About The Position

Family Dental Health of Concord Lake is seeking an outgoing, team-oriented Practice Manager. We are a privately owned dental group that is growing, offering comprehensive dental care in general and specialty areas. Our goal is to make every patient feel like part of our family. We are committed to providing exceptional dental care to our patients and our employees, fostering a workplace that values skills, encourages growth, and celebrates success. Our mission is to create lasting relationships with our patients, teams, and communities, provide excellent dental care, and improve the overall health of our community. We offer large office perks with a small office feel.

Requirements

Outstanding written and verbal communication skills
A friendly, positive demeanor with patients and dental office team members
Great administrative organizational skills
Strong computer skills and the ability to learn new programs
Exceptional customer service skills
Must be available to work extended hours
3-5 years experience in a dental practice with knowledge of terminology and clinical procedures
2+ years of management experience

Nice To Haves

Denticon experience is a plus!

Responsibilities

Facilitate interoffice team communication with respectful and constructive problem solving techniques.
Resolve conflict among team members quickly and fairly.
Consistently and fairly implement and enforce all company policies as outlined in the Employee Handbook and Standard Operating Procedures (SOP) manual.
Schedule staff work times for maximum efficiency and productivity.
Recognize training needs and coordinate with Director of Training.
Track office statistics by using FDH website, reviewing and analyzing reports, summarizing information; identifying trends.
Achieve financial objectives by preparing annual budget; scheduling expenditures; analyzing variances; discussing corrective actions with upper management.
Monitor practice expenses to stay within budget.
Monitor inventory control system for all office supplies and coordinate ordering with supply clerk.
Manage practice collections.
Report on marketing strategies and referral statistics at staff meetings.