Dental Practice Manager
Advanced Dental Center•Louisville, KY
•Onsite
About The Position
The Dental Practice Manager is responsible for overseeing the daily operations at a ADC location. This role ensures that all employees are meeting their required metrics / goals, reaching organizational effectiveness, compliance with government and dental board requirements, providing staff training and completing performance evaluations. The Dental Practice Manager reports directly to the operations manager. FLSA Status: Salary / Exempt
Requirements
- Minimum of a bachelor's degree in business management or related field or 5+ years related experience.
- Minimum of 3+ years of managerial experience.
- Knowledge of OSHA & HIPAA compliance standards.
- Must be able to provide a high level of customer service.
- Must have excellent verbal and written communication skills.
- Must have the ability to multi-task and work effectively in a face paced environment.
- Must be well organized and have excellent computer skills.
- Must be able to thrive in a team-oriented environment.
Responsibilities
- Responsible for hiring, interviewing and offering any open positions.
- Responsible for planning weekly schedules for employees.
- Prepares, evaluates and presents employee performance evaluations on a quarterly and annual basis.
- Responsible for employee write ups and dismissals, then logging all documentation into the human resource management system.
- Addresses employee queries regarding office standards.
- Addresses patient complaints and issues.
- Ensures that the practice is compliant with OSHA, HIPAA and other regulatory compliance guidance.
- Actively engages in all team / company meetings and events.
- Ensures that practice employees are engaging in continuous education and facilitates career development.
- Works closely with the front office team to handle collections, accounts receivable, patient financing and other related matters.
- Pulls reports as needed to assess business needs. This includes, but is not limited to, kpi reports, daily goals reports, budgeting reports, etc.
- Responsible for ensuring all aspects of the revenue cycle are met including but not limited to: ensuring all data is present and accurate for proper billing, obtaining any pre-authorizations and waivers required by insurances, properly checking and verifying insurance eligibility.
- Handles in approving or denying PTO approval from the Preston and Brooks staff in accordance with Advanced Dental Center policies and procedures.
- Responsible for auditing employee timesheets.
- Familiar with the organization's evacuation plans in the event of an emergency situation.
- Engages in continuous education and participating in professional organizations as applicable.
- Collaborates with leadership on employee training.
- Leads morning meetings.
- Ensures all invoices are paid in a timely manner.
- Responsible for onboarding all new hires based on Advanced Dental policies and procedures.
- Ensures all safety checks and operations logs are completed accurately and timely.
- Responsible for all the equipment and supply ordering necessary to run the organization efficiently.
- Assists in the development and implementation of new programs and project initiatives as requested by leadership.
- Responsible for other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
