Dental Payment Posting Specialist
Southeast Dental Partners•Cornelius, NC
•Hybrid
About The Position
We're hiring a Payment Posting Specialist for our centralized dental revenue cycle management (RCM) team. You'll own insurance payment posting and reconciliation for dental practices using Open Dental. About 90% of our payments arrive electronically, which is what makes the hybrid schedule work: two days in the office, three at home.
Requirements
- Dental insurance payment posting, dental billing, or dental RCM experience
- Working knowledge of dental EOBs, ERAs, PPO adjustments, deductibles, and coinsurance
- Strong attention to detail and the habit of fixing discrepancies instead of moving past them
- Able to manage a high volume of work across multiple practices and stay on track on remote days
Nice To Haves
- Open Dental
- DentalXChange
- Vyne
- Google Workspace
Responsibilities
- Post insurance payments in Open Dental from EFTs, ERAs, paper checks, and virtual credit cards
- Review EOBs and ERAs so adjustments, write-offs, and patient responsibility post correctly
- Reconcile deposits against payment records
- Research missing payments, unapplied funds, and posting discrepancies until they're resolved
- Keep your assigned practices current and free of backlog
- Report payment trends and recurring issues to Hub leadership and practice teams
- Join a weekly call with Practice Managers and Regional Directors
- Follow HIPAA and RCM procedures whether you're in the office or at home
Benefits
- Health, dental, and vision insurance
- 401(k)
- Paid time off and paid holidays
- Disability, life, and supplemental insurance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
