Dental Payment Posting Specialist - Hybrid Remote WA

Mosaic Dental Collective, LLCVancouver, WA
$24 - $31Hybrid

About The Position

Mosaic Dental Collective is seeking a full-time Dental Payment Posting Specialist. This role is primarily responsible for auditing a third-party payment posting vendor against actual postings, accurately posting insurance and patient payments, reconciling accounts, and ensuring proper application of reimbursements according to payer contracts and company policies. The position requires a strong understanding of dental billing procedures, insurance remittances, and payment workflows, along with excellent attention to detail and analytical problem-solving skills. The pay range for this position is $24-$31 per hour.

Requirements

  • High school diploma or equivalent required
  • Minimum of 1–2 years of dental billing and payment posting experience required
  • Demonstrated experience working with dental insurance reimbursements, Explanation of Benefits (EOBs), Electronic Funds Transfers (EFTs), and Electronic Remittance Advice (ERAs) in a dental or healthcare setting is required
  • Knowledge of HIPAA regulations and compliance standards is required
  • Proficiency in Microsoft Office applications, particularly Excel, Word, and Outlook
  • Typing speed of 50+ WPM and high data entry accuracy
  • Excellent analytical, problem-solving, and organizational skills with the ability to identify trends and resolve discrepancies
  • Effective written, verbal, and interpersonal communication skills, with the ability to build collaborative relationships and work both independently and within a team

Nice To Haves

  • Must be able to travel to the Vancouver, WA location for training, meetings.

Responsibilities

  • Audit 3rd party vendor dashboard for automated insurance payment posting
  • Serve as a communication liaison between the office and the 3rd party vendor for automated insurance payment posting
  • Maintain clear, professional communication via email and other channels to resolve payment issues
  • Maintain and update reports and spreadsheets related to payment posting activities
  • Monitor and analyze data and report KPI analytics
  • Obtain and interpret explanation of benefits accurately
  • Post insurance and patient payments to practice management system
  • Apply contractual write-offs, adjustments, deductibles, and/or copayments according to the explanation of benefits
  • Investigate and resolve payment discrepancies
  • Identify credit balances & submit refund requests when applicable
  • Perform daily reconciliation of posted payments

Benefits

  • health
  • dental
  • vision
  • 401k with match
  • Paid time off
  • holiday/floating holiday pay
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