Dental Patient Coordinator

Colorado Dental Group•Colorado Springs, CO

1d•Onsite

About The Position

Experienced Dental Patient Coordinator If you’re an experienced dental patient coordinator who is ready to bring your energy, experience, and passion for patient care to a growing team, we’d love to hear from you! Full-Time | Tuesday–Friday | 7:45 AM–5:15 PM | Onsite Hourly Rate 24-26/hr DOE Are you an experienced Dental professional who genuinely loves helping patients and thrives in a fast-paced, team-oriented environment? We’re looking for an energetic, passionate, and highly organized Dental Patient Coordinator to join our busy, two-provider PPO and FFS dental practice. This is an exciting opportunity for someone who takes pride in creating an exceptional patient experience, enjoys working with technology, and wants to grow professionally alongside a dedicated team. If you are someone who brings positive energy to work, pays attention to the details, communicates confidently with patients, and takes ownership of getting things done right — we’d love to meet you! About the Position The Dental Patient Coordinator will work closely with our Office Manager and clinical team to help keep the front office running smoothly and efficiently. This is a full-time, onsite position, Tuesday through Friday, 7:45 AM–5:15 PM. Our practice is fully digital and fast-paced, so the ideal candidate is comfortable learning technology, juggling multiple priorities, and staying organized while providing warm, professional service to every patient.

Requirements

Experienced in dental front office/patient coordination
Energetic, friendly, and genuinely passionate about patient care
Detail-oriented and highly organized
Dependable and committed to being a strong team member
Comfortable working in a busy, fast-paced environment
Confident communicating with patients about insurance, balances, and financing
Comfortable collecting patient payments and discussing financial responsibilities
Able to multitask while maintaining accuracy and professionalism
A strong communicator who enjoys working with both patients and teammates
Comfortable learning and using technology in a fully digital dental office
Someone who takes ownership, follows through, and brings their best effort to work every day
Intermediate experience with Microsoft Office
Intermediate experience with Cloud-based dental practice management systems (experience with Denticon or similar systems is a plus)
Intermediate experience with Digital patient communication platforms (experience with Patient Prism or similar technology is a plus)
Intermediate experience with Electronic insurance verification and patient account systems
A willingness and ability to learn new technology quickly is essential.

Nice To Haves

Experience with Denticon or similar systems
Experience with Patient Prism or similar technology

Responsibilities

Welcome patients with a warm, professional, and positive attitude
Answer and manage incoming phone calls promptly and professionally
Schedule, reschedule, and confirm patient appointments
Check patients in and out efficiently and accurately
Verify dental insurance benefits and assist with insurance-related questions
Update and maintain accurate patient information in our practice management system
Review patient accounts and assist with collecting outstanding balances
Confidently discuss payment and financing options with patients, including CareCredit
Help patients understand their financial responsibilities and available payment options
Communicate treatment and appointment information clearly and compassionately
Assist the Office Manager with day-to-day front desk operations
Maintain accurate documentation and protect patient confidentiality
Use patient communication tools to communicate with patients effectively
Help maintain an organized, welcoming, and efficient front office
Work collaboratively with the entire team to deliver an exceptional patient experience
Take initiative and assist wherever needed to keep the practice moving forward