Pediatrics Dental Front Desk

Bethesda Health Clinic•Tyler, TX

1d•$12 - $14•Onsite

About The Position

Responsible for delivering outstanding customer service while performing a variety of patient relations, clerical and business office functions that are necessary for the daily operation of the pediatric dental clinic.

Requirements

Bilingual (Spanish) required
High School Diploma or equivalent.

Responsibilities

Provide excellent customer service in person and over the phone.
Check patients in and out efficiently.
Collect patient fees, bill accordingly and balance cash drawer daily.
Schedule, reschedule and cancel patient appointments.
Answer and return phone calls in a timely manner.
Interpret telephone calls, walk-in patients and patient rooms.
Ensure patient inquiries are handled in a professional and expeditious manner.
Maintain effective communication with other individuals and departments as necessary.
Ability to work under pressure, handling multiple tasks.
Understand, support and demonstrate Bethesda’s Core Values.
Comply with applicable state and federal HIPAA laws.
Assist patient guardians with Sliding Scale applications - determine if they are eligible and set co-pay fees accordingly.
Effectively use EMR system (Eagle soft) daily.
Verify insurance and make sure information is accurate in patients' chart.
Submit insurance claims and follow-up when needed.
Run end of day reports.
Work Accounts Receivable.
Process patient account statements.
Other duties as they are assigned.