Dental Patient Care & Financial Coordinator (Front Desk)
James Lin DMD•Los Gatos, CA
•Onsite
About The Position
This is a full-time position for a long-term team member (3+ years) in a Fee-for-Service Cosmetic, Implant, General Dentistry Private Practice. The practice offers a great work environment with Fridays off, training, mentorship, and opportunities for career growth. They have well-organized systems to ensure the best patient experience and a stable, fun, small, supportive team culture with no office drama. The mission is to deliver customized comprehensive care with customer service that exceeds patient expectations.
Requirements
- 2+ yrs working in excellent customer service with leadership roles
- Professional
- Relationship-driven
- Punctual
- Comfort Conscientious
- Growth-minded
Responsibilities
- Exemplary presence at the front desk.
- Efficient and accurate Patient scheduling.
- Stellar Communication/Triaging in person, phone calls, texts.
- Interpreting Account Ledgers for balances, credits, EOBs.
- Collecting payment and Asking for Reviews.
- Explaining insurance, copays.
- Presenting and closing treatment plans.
- OSHA/HIPAA compliance officer.
- Administrative duties.
- Cross-trained in insurance billing/AR, implementing and analyzing metrics, marketing/business development, etc.
Benefits
- Health insurance benefits
- sick time/PTO/holiday pay
- Retirement savings plan
- in office dental care
- employee discount
- Continuing Education and training
- profit sharing/bonus
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
