Dental Operations Manager

Silver Creek Dental Partners, LLC•San Diego, CA
•$90,000 - $100,000•Onsite

About The Position

We are seeking a strong, hands-on Dental Office Manager to lead the day-to-day operations at our dental office near University City in San Deigo, CA. This role is ideal for a leader who thrives in a fast-paced environment, knows how to motivate a team, and takes ownership of both the patient experience and practice performance. You will play a critical role in driving production, optimizing systems, and building a positive, accountable team culture. This is not a passive management role—we are looking for someone who leads from the front and is invested in the success of the practice.

Requirements

  • 5+ years of experience as a Dental Office Manager in a PPO environment
  • Experience with Eaglesoft REQUIRED
  • Experience with Accounts Receivables and auditing
  • Strong understanding of dental KPIs, scheduling, and case acceptance
  • Proven ability to lead teams, improve performance, and drive results
  • Excellent communication, organizational, and problem-solving skills

Nice To Haves

  • Cosmetic-focused experience & specialty (sleep medicine, perio & endo) is a plus!

Responsibilities

  • Oversee and manage daily operations of the dental practice
  • Lead, coach, and hold team members accountable to performance expectations
  • Drive production, scheduling efficiency, and case acceptance
  • Monitor KPIs and implement strategies to improve performance and profitability
  • Ensure an exceptional, patient-first experience from scheduling through treatment completion
  • Manage patient flow and optimize the daily schedule for both patient experience and production
  • Lead morning huddles and team meetings to align on daily and weekly goals
  • Support hiring, onboarding, and ongoing development of team members
  • Maintain operational systems, inventory, and vendor relationships in a fiscally responsible manner
  • Partner with leadership on growth initiatives and practice performance
  • May require occasional support of front office and treatment coordination functions as needed to ensure smooth daily operations.

Benefits

  • Medical, Dental, & Vision insurance
  • 401(k) with 4% employer match
  • Paid vacation and paid sick leave
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