Dental Operations Manager (EFDA)

Promise Healthcare•Champaign, IL

1d•Hybrid

About The Position

Join Our Mission: Dental Operations Manager (EFDA) - This position requires completion of an Expanded Functions Dental Assistant (EFDA) accredited program. Promise Healthcare | Transforming Lives Through Integrated Care Are you a dynamic leader who thrives at the intersection of clinical excellence, operational strategy, and community impact? At Promise Healthcare, we don't just provide dental care-we improve lives. As a Federally Qualified Health Center (FQHC), we serve as a healthcare home for thousands of patients across our communities, many of whom face barriers to care. We're seeking a Dental Operations Manager who is excited to split their time between leading high-performing teams and delivering hands-on clinical care. Why This Role Matters This is a unique hybrid opportunity to: Lead operations and stay connected to patient care Expand access to dental services for underserved populations Drive innovation in an integrated care model (medical + behavioral health + dental) Shape the future of dental services within a growing FQHC This position is intentionally designed as: 50% Operations Leadership 50% clinical service delivery

Requirements

Dental professional (EFDA)
Experience in dental practice operations or leadership
Strong team leadership and coaching skills
Completed background check and drug screen required prior to start date

Nice To Haves

Familiarity with FQHCs, PPS, or community health
Passion for health equity and serving underserved populations

Responsibilities

Oversee daily operations across dental clinic sites
Optimize scheduling, productivity, and patient flow
Lead, coach, and support dental teams
Monitor KPIs and performance metrics
Ensure compliance with FQHC, HRSA, and regulatory standards
Support program growth, including mobile and community-based services
Provide direct patient care consistent with licensure (e.g., hygienist, dental assistant/EFDA)
Model high-quality, patient-centered care
Support care team integration and best practices