Dental Office Specialist

Lone Star Family Health Center • Magnolia, TX

6d • Onsite

About The Position

Join our dynamic dental practice as a Dental Office Specialist and become the welcoming face of our patient experience! In this pivotal front-office role, you'll manage all aspects of patient interactions—from scheduling and registration to insurance verification and financial counseling. If you're organized, bilingual, and passionate about delivering exceptional patient care in a fast-paced environment, we want to hear from you!

Requirements

• Bilingual proficiency in English and Spanish (required)
• Minimum of 3 years of dental office experience
• Working knowledge of dental procedures and terminology
• Proven ability to thrive in a fast-paced, customer-centric environment
• Excellent communication and organizational skills
• Proficiency with computer systems, including Microsoft Office and dental management software (such as Athena Health)
• Professional demeanor with a positive attitude and strong team collaboration skills
• High school diploma or GED

Nice To Haves

• Texas Registered Dental Assistant (RDA) License
• Nitrous oxide sedation monitoring certification

Responsibilities

• Manage patient appointment scheduling, cancellations, and rescheduling with accuracy and professionalism
• Conduct proactive patient outreach to remind patients of upcoming appointments and follow up on missed visits
• Answer and route multiple telephone lines efficiently, documenting messages accurately and ensuring timely follow-up
• Welcome and check in patients, ensuring complete and accurate registration documentation
• Verify insurance coverage and patient demographics; identify patients who qualify for financial assistance programs and Sliding Fee Discounts
• Process patient checkout, document follow-up appointments, and maintain organized medical records
• Collect co-payments and process cash transactions with accuracy and integrity
• Handle copying, faxing, and other administrative duties to support smooth office operations
• Collaborate with team members on special projects and contribute to team meetings

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED