Dental Office Receptionist

Affinity Dental Management • New York, NY

3d • $27 • Onsite

About The Position

Concerned Dental Care of the Upper West Side is hiring a polished, patient-focused Dental Office Receptionist to be the welcoming face of our modern, multi-specialty practice in Manhattan. Located on Amsterdam Avenue, our office serves a steady flow of patients in a fast-paced, high-service environment, and we’re looking for someone who thrives on creating a warm, organized, and professional experience from the moment a patient walks through the door.

If you have dental insurance experience and enjoy building relationships, keeping schedules running smoothly, and helping patients feel informed and cared for, this could be an excellent fit.

Concerned Dental Care of the Upper West Side is a modern, patient-centered, multi-specialty practice offering a wide range of services including general, restorative, cosmetic, endodontic, periodontic, and orthodontic care. Our office is known for delivering expert care with compassion in a high-tech, welcoming setting where both patients and team members feel supported.

If you’re ready to bring your front desk expertise, professionalism, and insurance knowledge to a respected Manhattan dental office, apply today and help us deliver the kind of patient experience patients remember and return for.

Concerned Dental Care is a proud affiliate of Affinity Dental Management, an equal opportunity employer committed to a diverse and inclusive workforce. We encourage qualified candidates from all backgrounds to apply and will consider all qualified applicants for employment without regard to race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age, disability, genetic information, or any other protected characteristic. All offers of employment are contingent upon successful completion of background, reference, and employment verification checks.

Requirements

• Dental insurance experience required
• High school diploma or GED
• Strong customer service, organization, and professionalism
• Comfortable in a fast-paced environment with multiple priorities
• Excellent communication skills and confident phone etiquette
• Positive, dependable, team-oriented attitude

Nice To Haves

• Familiarity with Denticon or similar dental software preferred
• Bilingual Spanish/English a plus

Responsibilities

• Welcome patients warmly and create a polished, professional first impression
• Answer phones, assist patients with questions, and schedule appointments efficiently
• Verify and communicate dental insurance benefits, eligibility, and estimates
• Manage patient check-in and check-out and maintain accurate patient information
• Collect payments, balance transactions, and support front office financial workflows
• Maintain accurate records and assist with data entry and document management
• Coordinate closely with providers and clinical staff to support smooth patient flow
• Use scripts and communication guidelines in person and over the phone, as assigned

Benefits

• Competitive Pay: $27/hour
• Full-Time Schedule: Monday-Friday
• Modern, State-of-the-Art Practice: 9 fully equipped operatories, digital charting with Denticon, and a tech-forward environment that values efficiency and precision
• Exceptional Patient Experience: Over 112 5-star reviews and a 4.9-star average
• Supportive Team Culture: Collaborative, professional environment with strong administrative and clinical teamwork
• Prime Manhattan Location: Conveniently located at 657 Amsterdam Avenue with easy access to subway, bus, and local transit

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees