Dental Office Patient Coordinator

Jonny Fisher DDS•Pullman, WA

1d•Onsite

About The Position

We are looking to hire a Rockstar Office Assistant to join Pullman's premier dental team. This role involves overseeing patient balances, managing accounts receivables, supporting front desk staff, processing payments, completing KPI reports, handling pre-authorizations, and performing various clerical tasks to ensure patients have the best dental experience.

Requirements

Consistent follow-through.
Be a “noticer”, and always look for ways to improve.
Organized and efficient with computer work and paperwork.
Teachable: values feedback, and consistent improvement while remaining self-confident.
Time management: always prioritize high-value activities.

Nice To Haves

2+ years of experience working in a dental office.
Reception experience.
Dental knowledge.

Responsibilities

Oversee patient balances and send statements for collection.
Maintain and manage accounts receivables.
Support front desk staff by answering phones, scheduling appointments, and calling insurance.
Post payments and call insurance companies.
Completion of KPI reports weekly.
Send pre-authorization and provide patients with estimates.
Scanning documents, data entry, and other clerical work.
Make each visit, the BEST dental experience our patients have ever had.