Dental Office Manager

Jefferson Dental Clinic•Farmers Branch, TX

22h•Onsite

About The Position

Jefferson Dental & Orthodontics is seeking a dedicated Office Manager to lead their dental office. The Office Manager is responsible for the overall day-to-day operations of their location, providing clinical oversight, and ensuring company policies and procedures are followed. This role involves leading the team, managing schedules, and ensuring excellence in patient care and customer service.

Requirements

Associates’ degree or 5 years’ management experience
Dental office management experience required
Customer service experience
Intermediate Microsoft office proficiency, specifically Excel, Outlook and Word

Nice To Haves

Experience in a multi-specialty office is highly preferred
Knowledge of Dentrix and Dolphin dental software
CPR-BLS, RDA, or other related dental certifications

Responsibilities

Provide day-to-day leadership to multi-specialty dental practice
Partner with Regional Manager to execute on business objectives and provide insights on local execution
Serve as liaison between doctors/providers and staff regarding work assignments and clinical priorities
Conduct audits of patient schedules; quality of data entry and patient information; consistency of patient consultations and financial presentations; internal referral process; and supply orders and utilization
Assist front office team as needed in presenting post-exam consultations and financing options
Partner with Recruiting team to identify, select, and hire high performing candidates
Perform team member development including but not limited to training, continuous coaching conversations, performance documentation, and disciplinary action as needed
Create and manage weekly team member schedules and labor costs