Dental Office Manager

Lowry Main Street DentalDenver, CO
Onsite

About The Position

We are seeking a dynamic and experienced Dental Office Manager to lead a thriving, single-provider PPO and FFS family dental practice in the Lowry Town Square area of East Denver, near 2nd Avenue and Quebec Street. This is a pivotal leadership role for someone who understands that a successful dental practice is built on engaged employees, exceptional patient care, strong operational performance, and a culture of accountability and teamwork. We treat a wide variety of patients and are looking for a leader who is passionate about creating an outstanding patient experience while ensuring the practice operates efficiently and achieves its business goals.

Requirements

  • Extensive experience in dental practice operations, preferably in a Dental Office Manager or Practice Manager role
  • Understand the unique dynamics of a dental practice and can confidently navigate both the patient and business sides of the operation
  • Exceptional conflict-resolution and communication skills
  • Demonstrate a high level of emotional intelligence and maturity
  • Able to coach and develop employees while holding the team accountable
  • Naturally motivating and know how to inspire people and drive results
  • Highly organized, proactive, and comfortable managing multiple priorities
  • Strong business acumen and understand how operational decisions impact practice performance
  • Comfortable working with practice KPIs and using data to identify opportunities and drive improvement
  • Can build a strong, trusting partnership with the Lead Dentist
  • Passionate about patient care and creating an exceptional patient experience
  • At least one year of business or managerial experience
  • An equivalent combination of education, training, and experience will be considered

Nice To Haves

  • A college degree in business or a related field is preferred

Responsibilities

  • Lead, coach, and inspire the dental team through meaningful employee engagement, accountability, and ongoing development
  • Create a positive, collaborative culture where team members feel valued, supported, and motivated to perform at their best
  • Partner with the Lead Dentist to establish and achieve clinical, operational, and financial goals
  • Oversee daily practice operations, including scheduling, patient flow, collections, insurance, treatment coordination, and overall office performance
  • Monitor key performance indicators and develop action plans to improve results
  • Support team training, onboarding, performance management, and professional development
  • Maintain a strong focus on patient satisfaction and service excellence
  • Effectively address employee and patient concerns using sound judgment and strong conflict-resolution skills
  • Ensure compliance with company policies, operational standards, and applicable regulations
  • Identify opportunities to improve processes, productivity, profitability, and the overall patient experience
  • Build strong relationships with patients and team members while maintaining a high level of professionalism and confidentiality

Benefits

  • Full Benefits Package
  • Paid Training
  • Professional Development
  • Bonus Opportunities
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