Dental Office Manager
About The Position
Eastern Dental has been providing families with full-service dental care for over 50 years. From children to seniors, our skilled team of dentists and specialists provide the highest level of dental care to ensure healthy and happy smiles. If you are caring, compassionate and have a true desire to help others, becoming a member of the team may be the perfect opportunity for you. MUST have previous dental experience to be considered for this position. Applicants without Dental experience will not be considered This position offers a base salary, plus a bonus The Office Manager supervises the business aspects of a dental practice such as billing, supplies, patient scheduling, front desk and staff management and assisting patients with billing, insurance, and treatment plans.
Requirements
- Dental office management experience in multi-specialty and/or multi-doctor Dental office
- At least 3 years of experience with billing, insurance, scheduling, etc.
- Strong dental terminology, experience in the dental industry
- Excellent communication skills
Nice To Haves
- Denticon experience preferred
Responsibilities
- Plan and manage dental business operations to ensure excellent patient support services
- Oversee daily office activities and provide direction and guidance to staff as needed
- Ensure that patient appointments, cancellations and last-minute adjustments are handled properly
- Respond efficiently to patient and doctor needs and inquires
- Ensure the delivery of quality dental care to patients
- Respond to patient queries and issues and ensure patient satisfaction
- Resolve patient issues in accordance with company polies and procedures, healthcare regulations and dental board standards
- Organize and present payment schedules with patients
- Train, develop and manage staff to meet performance standards
- Oversee employee performance evaluations, promotions, terminations, and retention
- Oversee staff scheduling as to ensure full coverage
- Organize and oversee supply purchases, equipment upgrades and operation expenses
- Run and analyze management reports
- Maintain patient data according to HIPPA regulations and company policies
Benefits
- base salary, plus a bonus
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
