Dental Office Manager

American Dental Companies•Monument, CO

1d•$48,000 - $52,000•Onsite

About The Position

Advanced Dental & Implant Center is a modern, patient-focused, owner-operated practice delivering comprehensive family, restorative, and advanced full-arch implant dentistry. Led by Dr. Scott R. Hill and Dr. Eric Nguyen, our team takes pride in offering transparent, compassionate care in a state-of-the-art clinical environment. We are looking for an experienced, organized, and proactive Dental Office Manager to oversee daily front-office operations, lead our administrative team, and uphold an exceptional standard of patient care.

Requirements

High school diploma or equivalent.
2+ years of dental front-office or dental office management experience.
Solid understanding of dental terminology, PPO insurance billing, claims processing, and pre-authorizations.
Proven track record presenting multi-phase treatment plans and discussing financial arrangements/third-party financing.
Strong leadership, conflict-resolution, and interpersonal communication skills.
Proficiency with standard dental practice management software (e.g., Dentrix, Eaglesoft, Open Dental, or similar).

Nice To Haves

Associate or Bachelor's degree in Healthcare Administration, Business, or related field.
Experience managing a dental office with high-production specialty workflows (implants, full-mouth restorations, or sedation dentistry).
Advanced experience with treatment presentation for high-ticket restorative/implant cases.

Responsibilities

Oversee daily administrative and front-office workflows to ensure efficient scheduling, productive chair utilization, and smooth patient flow.
Supervise, train, and support front-desk staff, promoting a culture of teamwork, accountability, and positive patient engagement.
Manage patient accounts, present comprehensive treatment plans and financial options, submit and track dental insurance claims, and oversee patient collections.
Coordinate provider schedules, manage patient recalls/reactivations, and minimize cancellations and no-shows.
Serve as the primary escalation point for patient inquiries, ensuring every patient receives transparent communication and top-tier service.
Maintain practice records in compliance with HIPAA, OSHA, and practice standards, while managing office supplies and administrative vendor relationships.