Dental Office Manager

Emergency Dental Care USA•Everett, WA

14d•Onsite

About The Position

Our office is looking for a RockStar Office Manager! Our office is open 7 days a week and requires the candidate to work a compressed schedule of 3.5 days per week that includes 1 weekend day. This role serves as the primary bridge between our patients' clinical needs and their financial responsibilities, vital for helping patients overcome financial barriers to care. The ideal candidate is an encouraging team player, patient, caring, and able to handle pressure and problem-solve on a daily basis. Managers must also be able to easily and frequently change from one activity to another, all while maintaining organization and a smile.

Requirements

High school diploma or GED.
Require 2+ years in a dental front office as a Dental Office Manager.
Deep understanding of team environments and how to efficiently align with staffing needs.
Demonstrates adaptability in a fast-paced environment, with the ability to adjust to changing priorities, team dynamics, and operational needs while maintaining a high standard of professionalism.
Proficiency in Dentrix dental practice management software and Microsoft Excel.
Strong negotiation and exceptional communication is required to discuss sensitive financial topics with empathy.
Deep understanding of HIPAA regulations to protect patient privacy.
2+ years of experience working in a dental practice setting (required)
Familiarity with digital practice software (Eaglesoft/Dentrix preferred)
Ability to work a compressed schedule from 9am to 9pm - 3.5 days a week including 1 weekend day.
Ability to Commute: Everett, WA 98208 (Required)

Nice To Haves

Previous assisting experience a plus

Responsibilities

Present treatment plans to patients, including estimated costs and insurance coverage.
Secure patient commitment to procedures by presenting payment options.
Verify patient eligibility and benefits, submit claims, and navigate complex insurance portals to ensure reimbursement.
Collect co-pays and past-due balances.
Manage various financial opportunities for payment arrangements and facilitate applications for third-party financing like CareCredit, Sunbit and many others.
Reconciles daily bank deposits, complete End of Day Reporting, following up with and reporting to the Practice Administrator while maintaining precise financial records in our Dentrix dental software.