Office Manager
Squire Dental Management LLC•Bethlehem, PA
•Onsite
About The Position
Join a supportive, patient-centered dental team where your skills truly matter. We’re seeking an enthusiastic professional to join our practice and contribute to an exceptional patient experience! This role involves leading, coaching, and developing front office and support staff, overseeing patient scheduling and billing, managing financial performance, and ensuring compliance with relevant policies and procedures.
Requirements
- High school diploma or equivalent
- Minimum 3 years of dental or healthcare office management experience
- Strong leadership and people management skills
- Excellent communication, customer service, and conflict-resolution skills
- Knowledge of dental terminology, procedures, and insurance processes
Nice To Haves
- Associate’s or Bachelor’s degree preferred
- Proficiency in dental software systems (Denticon)
- Experience managing budgets, payroll, and office KPIs
- Prior supervisory experience with training and staff development
- Familiarity with HR processes such as scheduling, employee relations, and compliance
Responsibilities
- Lead, coach, and develop front office and support staff, fostering a positive, team-oriented culture
- Oversee patient scheduling, check-in/check-out processes, and front desk workflows
- Manage patient billing, insurance claims, and collections with accuracy and timeliness
- Monitor practice financial performance, including revenue, expenses, and KPI reporting
- Partner with the clinical team to ensure smooth coordination of patient care
- Support recruitment, onboarding, training, and performance management of team members
- Ensure compliance with HIPAA, OSHA, and Squire Dental policies and procedures
- Handle escalated patient concerns with professionalism and empathy
- Conduct regular team meetings, providing updates on practice goals and company initiatives
- Collaborate with Regional Managers and Squire Dental leadership on strategic initiatives
Benefits
- Competitive pay
- Medical, Dental and Vision insurance options
- Short-term and long-term disability insurance
- Life insurance gifted to you
- 401(k) with employer match
- Paid time off and paid holidays
- A team culture focused on growth, communication, and high-quality care
- Work-life balance
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
