Dental Office Manager

American Dental Companies•Chandler, AZ

5d•Onsite

About The Position

At Chandler Dentistry, we have intentionally built a modern, technologically advanced "dental oasis" for our patients throughout the East Valley. Led by Dr. James Grover, DDS, an exceptional clinician who graduated Magna Cum Laude in Biochemistry from Texas A&M and with honors from the University of Texas School of Dentistry, our practice is known for blending clinical precision with an artistic eye for smile design. We are a high-production, comprehensive PPO practice offering everything from advanced preventative care to complex cosmetic transformations, Invisalign®, and dental implants-all under one roof. Our greatest asset is our stellar, established team. You will be stepping in to lead a well-oiled machine consisting of 2 front office administrative staff, 2 dedicated RDHs, 3 clinical assistants, and Dr. Grover. We are deeply committed to an ego-free, collaborative, and rewarding culture where every win is celebrated together.

Requirements

3 to 5 years of dedicated Dental Office Manager experience is required.
Experience managing a high-production PPO or multi-provider environment is heavily preferred.
Deep understanding of dental billing, PPO insurance navigation, ledger tracking, and treatment plan presentation.
A natural motivator who leads by example with high emotional intelligence, structure, and excellent boundaries.
High proficiency in modern dental practice management software (experience with systems like Denticon is a massive plus).

Responsibilities

Oversee daily clinic operations, coordinate morning huddles, manage staff scheduling, and foster a highly positive, productive team culture.
Masterfully manage the appointment book to maximize daily production goals while ensuring a stress-free flow for the clinical staff.
Present complex cosmetic and restorative treatment plans with absolute confidence, navigate PPO insurance breakdowns, manage collections, and oversee accounts receivable.
Act as the face of the practice, handling patient escalations, building local community relationships, and maintaining our pristine local reputation.
Partner seamlessly with our regional leadership team at American Dental Companies (ADC) to manage local payroll approvals, compliance, and monthly operational reporting.