Dental Office Manager

Affordable Dentures & Implants•Midlothian, VA

11d

About The Position

The Office Manager is responsible for overseeing the daily operations of the dental office, supporting the doctor and staff in delivering the best possible patient care. This role ensures fundamental systems and protocols are in place, allowing the doctor to focus on dentistry. The Office Manager will assist in dental team development, build positive relationships, manage schedules to meet daily dentistry goals, and assume a leadership role in motivating team members. They will proactively seek ways to improve the dental practice, manage all front and back-office tasks, including employee and patient relations, performance management, and achieving operational goals. Revenue goals are achieved by overseeing patient scheduling, staff productivity, and treatment planning coordination. The Office Manager works with the Doctor and patient to ensure treatment plan completion, removing patient barriers, alerting the Doctor to clinical questions, and educating patients on insurance benefits and payment options.

Requirements

High school diploma
Strong interpersonal, leadership, management, and relationship-building skills
Superior written and verbal communication skills
Strong computer skills and the ability to learn new programs
Strong marketing background
Competitive spirit with an entrepreneurial mindset to exceed goals

Nice To Haves

Familiarity with dental office procedures and terminology is helpful
Proven and successful treatment planning case acceptance & closing rates increasing production growth preferred

Responsibilities

Ensures fundamental systems and protocols are in place within the supported dental office.
Assist in dental team development.
Build positive relationships with the dentist and dental team members.
Manage schedules to meet daily dentistry goals.
Assume a leadership role in motivating office team members.
Proactively seek ways to improve the dental practice.
Manage all front and back-office tasks, including daily operations of the dental office.
Manage employee and patient relations.
Manage performance.
Achieve operational goals.
Achieve revenue goals by overseeing patient scheduling, staff productivity, and treatment planning coordination.
Works with the Doctor and patient to ensure the patient completes the Doctor prescribed treatment plan.
Uncovers and removes the patient's barriers for completing treatment.
Alerts the Doctor when the patient has clinical questions.
Educates the patient regarding insurance benefits and affordable payment options including third-party patient financing.
Other duties as assigned.