Dental Office Manager/ Treatment Coordinator
About The Position
Empower Dental Pasadena is a modern, high-technology dental practice specializing in complex, high-value care — full mouth rehabilitations, implants, and All-on-X procedures. We invest in cutting-edge technology, digital workflows, and a team that knows how to match the right treatment to each patient and guide them confidently through a yes. If you've closed large cases and love doing it, you'll thrive here. This is not a traditional front desk position. We need a closer — someone who can sit across from a patient facing a $25,000–$60,000 treatment plan, build genuine trust, address objections, present financing options, and get them scheduled. You'll also run the front office, manage the team, and own the numbers. This is a leadership role with serious earning potential for the right person.
Requirements
- 5+ years of dental treatment coordination experience, with significant exposure to high-value cases
- Direct experience presenting full mouth rehabilitations, implants, and All-on-X — you understand the treatment and can speak to it fluently with patients
- Exceptional sales skills — you close large cases, handle objections gracefully, and know how to build the trust that moves patients to yes
- Proven track record of case acceptance rates and collections results you can speak to
- Experience with dental practice management software (Dentrix, Eaglesoft, or similar)
- Strong grasp of dental insurance, third-party financing, and collections workflows
- Natural leader — someone patients trust with big decisions and team members look up to
Responsibilities
- Present and close full mouth rehab, implant, and All-on-X treatment plans with confidence and precision
- Navigate patient objections and financing conversations — CareCredit, Sunbit, in-house options
- Drive daily production and collections to meet and exceed practice targets
- Manage front office operations: scheduling, recalls, insurance verification, and patient flow
- Lead and develop the front desk team, setting standards for patient experience and performance
- Optimize scheduling to maximize provider utilization and minimize gaps
- Track KPIs and report financial performance to practice leadership
Benefits
- 401(k)
- Competitive salary
- Paid time off
- Bonus based on performance
- Free uniforms
- Continuing education support
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
