Dental Office manager/ billing coordinator Orthodontic office

Casa Smiles • Coral gables, FL

11h

About The Position

Casa Smiles is seeking an experienced Dental Office Manager / Billing Coordinator to lead front office operations at its orthodontic practice in Coral Gables, Florida. The position oversees daily administrative workflow and billing, supports front desk staff, and helps deliver exceptional, patient-focused experiences. The role works with orthodontists and the clinical team to align administrative processes with patient care goals.

Casa Smiles is a pediatric dentistry and orthodontic practice founded over 36 years ago. Its mission is to provide children with quality dental care in a warm and welcoming environment while instilling lifelong habits for healthy teeth and gums.

Requirements

• Minimum 2–3 years of dental or orthodontic office management and/or billing experience.
• Strong knowledge of dental/orthodontic insurance billing, CDT coding, and claims processing.
• Proficiency in dental practice management software such as Dolphin, Dentrix, or similar.
• Excellent organizational, communication, and leadership skills.
• Ability to manage multiple priorities in a fast-paced orthodontic environment.
• Professional, patient-focused demeanor and commitment to exceptional customer service.

Nice To Haves

• Bilingual in English and Spanish.

Responsibilities

• Oversee daily front office operations and ensure smooth workflow across the orthodontic practice.
• Manage patient billing, insurance claims, and orthodontic treatment contract collections.
• Verify insurance eligibility, process claims, and follow up on outstanding balances and EOBs.
• Coordinate patient scheduling, appointments, and treatment plan presentations.
• Supervise and support front desk staff, including providing training and performance guidance.
• Maintain accurate patient records and ensure compliance with HIPAA regulations.
• Communicate with orthodontists and the clinical team to align administrative and patient care goals.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed