Office Manager

WEST COAST DENTAL ADMINISTRATIVE SERVICES LLC•Los Angeles, CA

15h•Onsite

About The Position

West Coast Dental is seeking a talented and motivated Dental Office Business Manager to join their team and help deliver exceptional patient care. For over 30 years, West Coast Dental has been committed to providing high-quality general and specialty dental and orthodontic care, ensuring a great patient experience. With over 48 offices in greater Los Angeles, Orange County, the Inland Empire, and Northern San Diego, the company offers comprehensive dental care to a diverse patient base, including private, PPO, Medi-Cal, and HMO patients. West Coast Dental is expanding and expects significant growth and opportunities for its employees and partners. The role involves leading and managing dental teams effectively, analyzing operational, performance, and financial metrics, and a genuine desire to assist patients and staff. The company offers a supportive and collaborative environment with modern facilities and state-of-the-art equipment.

Requirements

MUST HAVE DENTAL EXPERIENCE!!!!!!!
Ability to lead and manage dental teams effectively.
Strong skills in analyzing operational, performance, and financial metrics in a dental setting.
A genuine desire to assist patients and staff.
Outgoing, cheerful, and approachable demeanor.
Excellent verbal and written communication abilities.
Commitment to being part of a high-quality dental team focused on patient satisfaction.
Eagerness to learn, grow, and advance professionally in the dental industry.
Strong computer skills.
Desire for career advancement in the dental field.
Interest in being part of a professional dental team.
Strong analytical abilities and interpersonal skills.
Ability to lead and manage dental teams.
Personable and cheerful demeanor.
Strong interpersonal, oral, and written communication skills.
Ability to make sound decisions.
Ability to work independently and manage multiple projects.
Bachelor’s Degree required.

Nice To Haves

Dental experience (preferred but not required, as stated in Qualifications section)

Responsibilities

Coach, mentor, and oversee front and back-office dental staff to ensure excellent patient experiences and compliance.
Work with Regional Management, Call Center, Marketing, HR, Recruiting, and other departments to analyze performance and ensure optimal staffing and patient flow.
Manage staff, patient, and doctor schedules.
Interview, hire, and train dental staff.
Oversee compliance with OSHA, HIPAA, Code of Safe Practices, and HR policies.
Collaborate with dentists, hygienists, and support staff to promote clinical and administrative excellence.

Benefits

Competitive Compensation: Enjoy a top-tier base salary plus performance bonuses.
Access opportunities for training, development, and mentorship in the dental field.
Paid Time Off
Sick Pay
Holiday Pay
Medical Coverage
Supplemental Vision Coverage
Comprehensive Dental Benefits for Employees and Dependents
Voluntary Supplemental Insurance (Life, Disability, Critical Illness, Accident)
401k Plan Participation