Dental Office Assistant

Quality Staffing•Athens, TN

8d•Onsite

About The Position

Quality Staffing, Inc., also doing business as Goddard Mason Executive Search, a leading full-service employment agency matching qualified talent with some of the area's top companies, is looking for an experienced Public Health/Dental Office Assistant to work through our agency as a contract employee with the Tennessee Department of Health (TN DOH) located in Athens, TN. This is an on-site position working from 8:00 am to 4:30 pm Monday through Friday. The pay rate for this position is $16.00 per hour. The Division of Community Health Services (CHS) is seeking a Dental Public Health Office Assistant. CHS provides public health, primary care, and dental services in local health departments throughout the state. The Dental Office Assistant will perform clerical tasks in the health department dental clinic(s) and these tasks will include patient registration, scheduling, patient check-in and check-out, patient reminder and follow-up calls, referral coordination, and other duties as assigned. Applicants should be customer-focused, self-motivated, team-oriented, and willing to travel as needed throughout the region.

Requirements

High school diploma or equivalent and experience equivalent to two (2) years of full-time customer service delivery and/or clerical/office work.
Current driver's license
Tennessee Bureau of Investigation background check

Nice To Haves

Active TN RDA license to allow for assisting chairside during emergencies or staffing shortages
Dental front office experience including understanding of dental terminology for accurate scheduling and insurance coding
Willing to travel as needed throughout the region

Responsibilities

Schedule and manage patient appointments.
Inform patients of any visit requirements.
Collect and update client demographic information for registration purposes.
Review documentation to determine eligibility for federal and state programs.
Input data into the health department management information systems.
Interact with multiple computer software systems to input/receive information.
Process the cash drawer and balance to ensure fiscal responsibility.
Inform clients of their rights and responsibilities for participation in programs.
Obtain prior authorization per guidance, before releasing medical information.
Assist in obtaining prior authorization from insurers through the gathering and submission of documentation before services are rendered, as applicable.
Compile appropriate forms for services requested to ensure efficient clinic flow.
Scanning and indexing records into the electronic record.
Maintain a positive, constructive, and cooperative work environment.