Dental Manager

Mosaic Health Careers • Muskegon, MI

16h • Onsite

About The Position

Muskegon Family Care is looking for a Dental Manager to join their supportive and collaborative team. This role provides day-to-day administrative support and coordination by overseeing the operation of the dental clinic and setting standards for clinic employees, under the direct supervision of the Dental Director.

Requirements

• Ability to perform each essential duty satisfactorily.
• Knowledge of grant funding and grant-writing experience is desired.
• Understanding of the health care needs of diverse (often under-served) populations preferred with a capacity to organize health services around such needs.

Nice To Haves

• Preferred bachelor’s degree (B.A., B.S or B.B.A) or an associate’s degree with relevant experience.

Responsibilities

• Provides primary support to the Dental Director and contributes to team efficiency by giving support both operationally and administratively.
• Assists with the development of strategic plans, operations/business plans including marketing strategies, which will increase utilization of the clinics.
• Develops, interprets and implements cost effective policies, objectives and operational procedures for business and dental staff.
• Recommend changes in administrative policies to carry out the objectives of Muskegon Family Care more effectively.
• Implements Patient Satisfaction Program, which includes collection, analyzing data reporting, and CQI.
• Responsible for ensuring compliance with all applicable regulatory standards (PCER, HRSA, OSHA, ADA, etc.).
• Coordinates Dental Assistant and Clerical Staff functions to ensure smooth flow of operations.
• Evaluates the performance of all Dental Assistants and Clerical Staff quality and quantity of work.
• Responsible for the timekeeping and payroll function for all Dental Assistants and Clerical Staff including but not limited to monitoring attendance, approving and inputting time off requests.
• Assist with interviews of potential candidates, hiring decisions, disciplinary actions and termination.
• Coordinates daily procedures and handles staff and patient issues that arise using conflict management, communication and motivation skills.
• Work to ensure that practice transformation as it relates to customer service, patient follow up and meeting quality measures.
• Assists in the preparation of budgets and allocation of funds, based on studies of cost and reviews clinic budget estimates.
• Responsible for overseeing the scheduling of all dental providers including building and maintaining individual schedules according to needs of the clinic.
• Maintains oversight of patient issues relative to discharges and provider changes.
• Maintains up to date list and information for service contacts, in conjunction with the Procurement Specialist.
• Consults frequently with providers, management, staff, peers to ensure program implementation and resolution of issues.
• Consults with Directors and Managers to surmise Muskegon Family Care’s involvement in community outreach efforts for the up-and-coming year.
• Regular and prompt attendance at work.
• All other duties as assigned.

Benefits

• Paid Time Off
• Holiday Pay
• Vendor Discounts
• Tuition Reimbursement up to $1,500 annually
• 401K- safe harbor contribution, we match 100% up to 3% employee contribution: 50% for the next 2% employee contribution
• Student Loan Forgiveness

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree