Dental Insurance Coordinator

Averypartners•Suwanee, GA
•Onsite

About The Position

Dental billing & Insurance Coordinator with excellent communication skills for our modern office in the Suwanee/Johns Creek area. This role involves positive on-going interactions with patients, colleagues, and frequent communication with referring dental offices. The ideal candidate is a multi-tasking individual who can easily remain organized without becoming overwhelmed. A welcoming demeanor with patients is essential, as we genuinely care for our patients.

Requirements

  • Insurance verification
  • Dental receptionist
  • HIPAA
  • Management of Insurance collections & patient collections
  • Dental office experience
  • Familiarity with digital dental software within a paperless office

Nice To Haves

  • Bilingual (English, Spanish, Korean) a plus but not required
  • Languages: English, Korean, or Spanish (Preferred)

Responsibilities

  • Develop best practices to improve cash flow.
  • Claim submissions.
  • Verify benefits & reimbursement data accurately.
  • Appropriate coding of treatment plans and managing insurance timely reimbursement.
  • Patient education including treatment and insurance presentation.
  • Manage the Doctors schedule to achieve a productive work flow and goals.
  • Advocate and assist patients with financial arrangements for services.
  • Complete pre-authorization and pursue A/R and collections where necessary.
  • Handle all treatment consent forms, financial policy forms, and exit statements and/or digital receipts.
  • Post insurance payments correctly to patient ledgers.
  • Effectively communicate and promote teamwork through cooperative and professional behaviors.
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