Dental Insurance & Accounts Receivable Coordinator - West End

Virginia Family DentistryRichmond, VA
$20 - $25Onsite

About The Position

Virginia Family Dentistry is seeking an experienced Dental Insurance & Accounts Receivable Coordinator for their West End Specialty Center. This role is responsible for managing patient accounts, updating insurance information, monitoring past due accounts, filing claims, completing pretreatment estimates, and following up with insurance companies. The position requires a strong understanding of dental office procedures and excellent communication skills.

Requirements

  • 3 or more years of dental office experience
  • Analysis and Problem solving skills
  • Ability to work independently
  • Confidentiality
  • Strong work ethic
  • Attention to detail
  • Teamwork skills

Responsibilities

  • Verify insurance and update patient account prior to the appointment
  • Update insurance carrier notes and coverage tables
  • Serve as the point of contact for patients and staff on insurance-related matters
  • File all insurance claims daily
  • Reconcile insurance claims to patient accounts
  • Process refunds with insurance companies
  • File all pre-authorizations daily and follow up on pre-authorizations aged 30+ days
  • Maintain patient account balances and address patient billing questions
  • Process patient payments and present treatment plans
  • Analyze insurance aged reports

Benefits

  • 401(k) profit sharing
  • Dental and orthodontic care
  • Health insurance
  • Paid time off
  • Paid holidays
  • Paid uniforms
  • Vision insurance
  • Disability insurance
  • Life insurance
  • Wellness benefits
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